How does your Nominated Day Delivery service work?

Delivery is on a selected date*. You can choose a delivery day of your choice, up to 10 days in advance.

What are the basics?

Delivery is Monday to Sunday (excluding Public Holidays) and costs just £5.95. To receive free Nominated Day Delivery all year round for £9.95 when you spend a minimum of £15 (post-discount), why not check out our NEXTSHOPPER Premier subscription here.

For customers in Northern Ireland (BT postcode), Nominated Day Delivery is available for delivery days between Monday – Saturday.

For customers in the Channels Islands (GY & JE postcodes), Nominated Day Delivery is available for delivery days between Tuesday – Friday. Parcel Locker delivery is possible for Jersey (JE) postcodes.

Nominated Day Delivery is not available to a small number of postcodes:
AB31-56, BF (All), HS (All), IM (All), IV (All), KA27-28, KW (All), PA20-80, PH15-50, TR21-25, ZE (All).

What happens on the day of delivery?

Delivery is fully tracked, and delivery notifications via SMS and email are provided by our delivery partner.

We’ll email you a link to your tracking information once your parcel has been shipped from our warehouse. You can also track your order through ‘My Account’.

Depending on your postcode, you’ll be presented with additional in-flight delivery options including:

  • A 1-hour delivery window (not for Northern Ireland or the Channel Islands)
  • Changing your delivery date
  • Requesting leave with neighbour or in a safe place
  • Requesting collection from a Pickup shop.

‘Follow My Parcel’ GPS tracking is provided, so you’ll know exactly when to expect your delivery.

A signature may be required on receipt. If you’re not available to take delivery of your parcel, our delivery partner will leave a calling card.

Just one more thing…
*We aim to meet our delivery promise, but delays and changes may happen – please see our Ts&Cs for more info.

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