Will my parcel be charged customs and import charges?
You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers).
In most cases, any customs or import duties are charged once the parcel reaches its destination country. The exception to this is for parcels being sent to Brazil, India, Israel, New Zealand, Malaysia, Indonesia and Thailand on our Standard Delivery service, as well as orders to Saudi Arabia that are over 1000 SAR.
NEXTSHOPPER has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country. If you don’t agree with duty charges presented to you, please contact the carrier.
It might be a good idea to contact your local customs office for current charges before you order so you are not surprised by charges you were not expecting.
NEXTSHOPPER is not able to pay these charges for you or refund any of these charges.
Please click below for more information on how customs charges are applied for the following countries:
Brazil customs information
India customs information
Israel customs information
New Zealand customs information
Malaysia customs information
Indonesia customs information
Thailand customs information
Ordering to Saudi Arabia?
Your order will be held in the UK pending duty and tax payment before it’s shipped to Saudi Arabia. You’ll receive an SMS or email from our delivery partner for ID purposes and with the details of the charges and how to pay. You’ll have 7 days to pay the charges, otherwise your order will be returned to our warehouse for a refund.