1. Track your order
Go to ‘My Orders‘ and select the order you want to track.
Select the ‘Track Parcel’ button to track your parcel.
2. Check the estimated delivery date
You’ll find this date in your Order Confirmation email and in ‘My Orders‘.
Remember, this date is an estimate, so your order may arrive before, on, or slightly after your estimated delivery date.* To see the progress of your order, check your tracking.
If the tracking doesn’t show any updates or is blank, don’t worry! Please wait until your estimated delivery date. There may be a delay with your tracking being updated, but it should update soon.

3. I’m still waiting for my order
Waited until your estimated delivery date? Please wait a few extra days for your order to be delivered (especially during busy times) – our carriers are always doing their best to get your order to you. Make sure you check your tracking link for the latest updates.

Just one more thing…
We aim to meet our delivery promise, but delays and changes may happen – please see our Ts&Cs for more info.